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# Privacy Policy — Aivora (aivora.webtoolshub.site)
**Service provider:** Aivora — operated by the owner of `webtoolshub.site`
**Contact:** team@aivora.webtoolshub.site
> **Summary:** This Privacy Policy explains what personal information Aivora collects, why we collect it, how we use and share it, and the rights you have regarding your information when you use `https://aivora.webtoolshub.site` (the “Service”).
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## 1. Scope
This policy applies to personal data collected through the Service, including web access, APIs, and any related features or tools. It does not govern third-party sites linked from our Service.
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## 2. Information We Collect
### 2.1 Information you provide directly
- Account details: name, email address, username, and password (passwords are stored hashed).
- Payment and billing details submitted at checkout (processed by third-party payment processors).
- Support and communication content you send (messages, uploaded files).
### 2.2 Information collected automatically
- Technical & usage data: IP address, browser type and version, operating system, device identifiers, pages visited, clickstream data, referrer URLs, and timestamps.
- Cookies, local storage, and similar technologies (see section 6).
### 2.3 Information from third parties
- Profile data from social login providers (Google, GitHub, etc.), subject to your consent.
- Aggregated analytics from third-party analytics providers.
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## 3. How We Use Your Information
We process personal data to:
- Provide, operate, maintain, and improve the Service.
- Create and manage user accounts and subscriptions.
- Process payments, refunds, and billing.
- Send transactional communications (account notices, security alerts).
- Respond to support requests.
- Personalize and analyze usage to improve features and performance.
- Detect, prevent, and respond to fraud, abuse, security incidents, or other wrongdoing.
- Comply with legal obligations.
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## 4. Legal Bases for Processing (where applicable)
For users in the EU/EEA, we rely on one or more of: contractual necessity, legitimate interests (service improvement, security), consent (where required), or legal obligations.
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## 5. Cookies & Tracking
We use cookies and similar technologies:
- Essential cookies required to operate the Service.
- Analytics cookies to understand usage and performance.
- Marketing cookies subject to consent.
You can manage cookie preferences via the cookie banner (if present) or through your browser settings. Disabling some cookies may reduce functionality.
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## 6. Sharing & Disclosure
We may share personal data with:
- Service providers and subprocessors (hosting, email, payments, analytics) who act on our instruction.
- Law enforcement, courts, or regulators when required by law or to protect rights, property, or safety.
- A buyer or successor in the event of a merger, acquisition, or sale of assets (with appropriate safeguards).
- Other parties with your explicit consent.
We do not sell your personal information.
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## 7. International Transfers
Your data may be processed in countries other than your own. When transferring personal data internationally, we apply appropriate safeguards (contracts, standard contractual clauses, or other lawful mechanisms).
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## 8. Data Retention
We retain personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete or anonymize it in a secure manner.
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## 9. Security
We implement technical and organizational measures (TLS in transit, access controls, secure storage practices) to protect personal data. While we follow reasonable security practices, no system is completely secure, and we cannot guarantee absolute security.
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## 10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Restrict or object to processing.
- Receive a copy of your data in a structured, machine-readable format (data portability).
- Withdraw consent where processing is based on consent.
To exercise rights, contact team@aivora.webtoolshub.site. We may require verification to process requests.
### EU/EEA users
You may lodge a complaint with your local data protection authority.
### California residents (CCPA/CPRA)
If applicable, you have additional rights (right to know, delete, opt-out of sale/sharing). Submit requests to team@aivora.webtoolshub.site.
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## 11. Children
The Service is not intended for children under the minimum age required by local law (commonly 13 or 16). We do not knowingly collect personal data from children. If you believe a child’s data has been collected, contact us to request removal.
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## 12. Third-Party Links
The Service may link to third-party websites, services, or embedded content. We are not responsible for third-party privacy practices. Please review those third parties’ privacy policies.
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## 13. Changes to this Privacy Policy
We may update this policy. We will post the revised Effective date at the top. For material changes, we will provide notice by email or in-service announcement when feasible.
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## 14. Contact
Privacy questions or requests:
**Email:** team@aivora.webtoolshub.site